How do I close my Account and remove my profile?
To remove your profile, click here to close your account . If you are currently a Gold Member on a recurring subscription plan, auto renewal will be cancelled within 48...

How do I cancel my subscription and stop auto-renewal
To keep your account active, click here to cancel auto-renewal only. Otherwise, if you want to close your account and cancel your subscription click here .

How Do I check when My Subscription Re-bills?
You can check when your subscription will rebill under "My Home" then "Account" then "Subscription" If you have a recurring subscription then the date will be when your...

How Do I Re-Activate My Profile?
If you wish to re-activate your membership to our site, you can at any time.  Simply go to the login in page and  you will be prompted with "If you wish to...

How Do I Hide My Profile?
Remember when you hide your profile other members can’t see it and you won't appear in the online lists OR any search results.  However, members with...

Do I have to pay to join?
Absolutely not! With a basic membership you will always be able to post your own profile, browse other profiles, use our chat rooms, submit your own photos and search our...

How Do I Contact You By Telephone?
As we are an international site our telephone support hours are set up to cover all timezones throughout the world. Our telephone support hours are from 1pm-1am...

If I cancel my subscription, can I still keep my profile Active?
Yes. If you cancel only your subscription, your profile will appear as long as it is not hidden and members are conducting searches with criteria that match you. ...

How Do I Change My Nickname?
All you need to do is contact us on the Support Desk   and give us a couple of options (in case one is taken) The new nickname must be between 4 and 12...

How Do I Pay Via Western Union?
You can go to any Western Union office and send the funds to: Samuel Bates Chellaul Corporation Reno Nevada USA To be set up right away, let us know  the Money...

When will I stop being billed?
When you cancel your subscription and turn off auto-renewal, your billing stops immediately. You will not be billed from that day forward.  You will still be able to...

How Many Photos can I have?
Basic members may have up to 5 photos on their profile. Gold subscribed members may have up to 10.  If you don't see the "Upload" option then you have used...

How Do I Protect Myself from being Scammed?
There are several ways to protect yourself from scammers.  Here are a few tips Never EVER give money to anyone you don't know for any reason Ask...

How do I get more responses?
There are two types of Online daters....passive and active. If you upload your photo and complete your profile and then sit back and wait for someone to find you...then...

How Do I Choose Which Emails Messages I Receive From You?
You can select the types of emails you to receive from us by changing your email preferences by going to the "My Home" page, then click on...

How Do I Delete My Favorites?

How Do I Contact You By Telephone?

How Do I Pay Via Western Union?

I want to send a Money Order, What's Your Address

I have a MAC and I am having problems logging in

How do I cancel my subscription and stop auto-renewal

Do I have to pay to join?

I have Windows Vista and Chat won't load!

Help, my Instant Communicator won't open

What do you mean by adding a member to my favorites?

How Does Having Favorites Help Me Find Someone?

What is the Mutual Yes list?

What is the Favorites "To Do" list?

Someone disappeared from my favorites To Do list before I got the chance to add them to mine?

How can I increase the number of people in my To Do list?